Payment Policies & FAQ

We're here to help make paying for your license as easy as possible. If you have any questions regarding paying for your license, feel free to reach out to our team at or (971) 236-2056. 

Paying an Invoice

Invoices can be paid with a Visa, Mastercard, American Express, or Discover credit card.

You can also mail a check or money order to:
Collective Eye Films 1315 SE 20th Ave. #3 Portland, OR 97214

Purchase Orders

We accept purchase orders for educational and community screening licenses. Orders are on 'net 45' terms.

To send a purchase order, please contact us with your name, organization name, shipping address, phone number, email address, purchase order number and the film titles you're interested in purchasing.

You may email your order to, or fax your order to (503) 296-5515.

Online Store

You can purchase an educational or home-use license directly from our website. Visit the film's page directly and add a license to your cart.  

Please note that licenses for screening events (community screenings, student group screenings, etc.) are not available through our website. Please contact our screenings team: for more information on screening licenses.     

Payment Policies

All transactions are in US Dollars only.

Any damaged or defective discs will be replaced at no charge for up to 90 days from date of sale.

Shipping Rates 

Single domestic DVDs are charged at a $6 shipping rate and international shipping is $12. Orders with multiple DVDs can vary in shipping costs depending on package weight and size, but generally fall between $8 for small orders and up to $30 for 10+ items.